Order is below £25.00
Order is above £25.00
Small items will usually be sent via Royal Mail.
If your item has not arrived within the above times please contact us, we do have to wait 10 working days after the estimated date of delivery before Royal Mail will accept an item is lost.
Any orders that have been sent Signed For will require a signature upon receipt.
Larger items are sent using Evri, Royal Mail, UPS or Parcel Force
If your item has not been delivered by this time please contact us so we can inform the courier who will investigate further.
If your item has not been delivered by this time please contact us so we can inform the courier who will investigate further. all items are sent tracked and may require a signature on delivery.
If your item is faulty please contact us within 30 days of receipt so that we can arrange for a replacement or full refund.
If you want to return your item for any other reason eg (change of mind, does not fit) please contact us within 30 days of receipt. We require all items be returned in brand new condition, with ALL the original packaging and tags in place.
The return postage cost will be at your expense.
We will offer a refund for the item, however any postage paid on the original order will not be refunded.